HELP CENTER
Lemonade HQ Support
Help with sign-in, chat, notifications, tasks, Calendar, Meet, and the mobile applications.
Contact support
Email adm@lemonadetv.com from your work account. Include your device model, app version, and a short description of what happened. Do not send passwords or verification codes.
Sign-in help
Use the authorized Google Workspace account assigned to you. If Google reports a blocked or invalid redirect, capture the full error screen and send it to support. If your account is suspended or no longer active, an administrator must restore access.
Notifications and message sound
In Lemonade HQ, open Profile & settings and enable push notifications and ICQ message sound. Also confirm that notifications, sound, badges, and background activity are allowed in the phone's system settings.
Calendar, Gmail, and Meet
Connected Google features may ask you to reconnect your Workspace account when permissions expire or a new permission is needed. Only approve permissions shown for Lemonade HQ. Meet links are generated through Google services and should never be fabricated manually.
Privacy and deletion
Read our Privacy Policy. To remove your Lemonade HQ account and associated personal data, follow the instructions on the Account Deletion page.